How do I report or block someone on NEON?
End an uncomfortable conversation, then choose Report or Block from the person’s profile or the conversation menu. You do not have to keep talking to someone who makes you uncomfortable.
Leave the conversation first
Use End call or leave the chat if the other person behaves inappropriately or makes unwanted demands. You do not have to persuade them or give a long explanation.
Describe the behavior when reporting
Open the report option in a profile, call or chat menu. Select the relevant reason and describe what happened so the team can review it. A report does not promise an immediate or specific enforcement outcome.
Use blocking to manage future interactions
Blocking limits interactions under the app’s blocking rules. Blocking and saved message history are separate, so check the conversation for information you need to retain.
Protect personal and financial information
Do not share passwords, verification codes, a precise home address or payment details. If someone requests money or asks you to follow a suspicious link, stop the conversation and use the report and block options.
Related guides
How do I find language exchange friends?
Set your learning languages and interests on NEON, check a profile and send a call or chat request. Language exchange starts when the other person accepts.
↗Official guideWhat should I say on my first language exchange call?
On your first language exchange call, introduce your nickname and learning language, then choose one shared interest and ask each other a simple question.
↗Official guideHow do voice calls and translated chat work?
Choose a call or chat in Start matching, send a request and wait for acceptance. During a conversation, choose call subtitles or translate individual chat messages when needed.
↗Download NEON
